Accessibility Statement

We strive to make our online shop accessible in accordance with the requirements of the German Accessibility Strengthening Act (BFSG) and the provisions of EU Directive (EU) 2019/882.

The accessibility requirements are based on DIN EN 301 549, which in turn is based on the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

Compliance Status

Our online shop is partially accessible. We are continuously working to identify and eliminate remaining barriers.

Non-accessible Content

Some content and functions of our shop are currently not fully accessible:

• Alternative texts for older product images are being added gradually.

Contact & Feedback

If you encounter any barriers or require content in an accessible format, please feel free to contact us:

Accessibility Contact Point: :
E-Mail: valentin.schneider@chaps-online.de
Phone : 02234 / 9990727
Postal address:
Chaps Merchandising GmbH
Johannisstraße 1
50226 Frechen

Enforcement Procedure

If you do not receive a satisfactory response to your request within six weeks, you may contact the enforcement body:

Schlichtungsstelle BGG
www.schlichtungsstelle-bgg.de
Email: info@schlichtungsstelle-bgg.de